PRIVACY POLICY

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XAG MEKONG Vietnam specializes in providing drone technology solutions for the agricultural sector. The website https://xagmekong.vn/ is operated by XAG MEKONG Co., Ltd.

By using our services, you entrust us with your information. We consider the protection of your information a significant responsibility and strive to fulfill it. The privacy policy outlined below aims to help you understand the information we collect, the reasons for collecting it, and how you can update, manage, export, or delete your information.

How to Upload Data to the Website Library

Avoid uploading images that include embedded location data (EXIF GPS). Visitors to the website can download and extract location data from the images on the website.

Comments

When visitors leave comments on the website, the data displayed in the comment form, the visitor’s IP address, and the user agent string of their browser are collected to help detect spam. Once a comment is approved, the user's profile picture is publicly displayed in the context of their comment.

Cookie Retention Period

  • Comments:
    When users leave comments on the website, they can choose to save their name, email, and website address in cookies. This convenience allows users to avoid re-entering their information for future comments. These cookies are retained for one year.

  • Account Login:
    If users log in to the website, a temporary cookie is set to determine if their browser supports cookies. This cookie contains no personal information and is removed when the browser is closed.
    Upon logging in, several cookies are set to save login information and display preferences. Login cookies are retained for two days, and display preferences are saved for one year. Selecting "Remember Me" will keep login information for two weeks. Login cookies are cleared upon logout.

  • Post Editing:
    If you edit or publish a post, an additional cookie is saved in your browser. This cookie contains no personal data and simply includes the ID of the edited post. It expires after one day.

Embedded Content from Other Websites

Content on this website may include embedded elements (e.g., videos, images, articles). Embedded content from other websites behaves the same way as if the visitor has accessed those websites directly.

These websites may collect data about you, use cookies, embed third-party trackers, and monitor your interaction with the embedded content, including tracking your interactions if you have an account and are logged in to those websites.

Data Retention Period

  • Comments:
    When users leave comments, both the comments and their metadata are retained indefinitely. This allows us to automatically recognize and approve any follow-up comments instead of holding them for moderation.

  • User Accounts:
    For users registering an account on the website, the personal information provided is stored in their user profile. Users can view, edit, or delete their personal information at any time (except for their username). Website administrators can also view and edit this information.

User Rights Over Data

If you have an account on this website or have left comments, you can request an exported file of your personal data stored in our system, including all the data you have provided. You may also request the deletion of your personal data. This does not include any data we are obliged to retain for administrative, legal, or security purposes.

Privacy Policy for In-Store Purchases

When you make purchases at our store, we may collect certain personal information to complete transactions and provide services to you. This information may include your name, address, phone number, email address, and payment details.

We use your personal information to process orders, provide customer support, and notify you of promotions, special events, or product-related information. Your personal data may also be used to enhance your shopping experience and tailor our services to your needs.

We are committed to protecting your personal information from unauthorized access, misuse, or disclosure. Your personal data will not be shared with any third parties without your consent, except as required by law.

You have the right to access, edit, or delete your personal information from our system. We will make every effort to respond to your request promptly.

Changes to the Privacy Policy

This privacy policy may be updated at any time. Users are encouraged to review it regularly. If significant changes are made, we will notify users through a notice on our homepage to ensure they understand what information is collected, how it is used, and under what circumstances it may be disclosed (if applicable).